Role fit alone doesn't build a competitive company. Real differentiation happens when people strengthen the strategy, not just the seat they occupy.
Air Canada has announced that CEO Michael Rousseau will retire later this year. This follows public criticism of his failure to voice condolences in French as well as English after two pilots were killed in a collision.
Michael Rousseau’s mostly English statement after a fatal runway collision drew sharp criticism. The airline said it would emphasize French fluency in its search for a successor.
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